Privacy Policy

This Privacy Policy describes how MINGLE DEALS TECHNOLOGIES PRIVATE LIMITED ("Mingle Deals", "we", "us" or "our") collects, uses and protects any information that you give us when you use our website mingledeals.com, our mobile application, and related services (collectively, the "Platform").

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the Platform, you can be assured that it will only be used in accordance with this Privacy Policy. We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

Information we may collect

We may collect the following information:

• Name and contact information including email address and phone number
• Demographic information such as your city, postcode, preferences and interests
• Transaction details, including deals and vouchers purchased and redemption history
• Information relevant to customer surveys, offers and support requests
• Technical data such as device type, IP address and usage patterns on the Platform

We do not store your complete card, bank or UPI credentials. All payments are processed through our PCI-DSS compliant payment gateway partner, Razorpay.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping and processing your orders, vouchers and redemptions
• Improving our products, services and the Platform experience
• Periodically sending promotional emails about new deals, offers or other information which we think you may find interesting, using the email address you have provided
• From time to time, contacting you for market research purposes via email
• Customising the Platform according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual by tailoring operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Platform in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better experience by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Platform.

Links to other websites

Our Platform may contain links to other websites of interest, including those of our partner businesses. However, once you have used these links to leave our Platform, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the Platform, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@mingledeals.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the address below. We will promptly correct any information found to be incorrect.